Shipping policy

Big Phat Beard – Shipping Policy

Last updated: 23/07/2025

At Big Phat Beard, we’re committed to getting your order to you as quickly and smoothly as possible. Below you’ll find details about our shipping process, timelines, and costs.

1. Order Processing Time

We aim to process and ship all orders within 2–4 business days from the date of purchase.

Please note:

  • Orders are processed Monday through Friday (excluding public holidays).

  • You’ll receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping (Domestic): 2–4 business days after dispatch

Please allow additional time for delivery during peak periods, sales events, or due to courier delays.

3. Shipping Locations

We currently ship to:

  •  United Kingdom, United States, EU]

If your country isn’t listed, feel free to contact us at bigphatbeard@gmail.com and we’ll do our best to help.

4. Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this to track your package in real time.

5. Delays or Issues

While we aim to ship promptly, delays may occur due to:

  • Courier issues

  • Weather or regional disruptions

  • High order volumes

If you haven’t received your order within 10 business days of shipping confirmation, please contact us at bigphatbeard@gmail.com

6. Incorrect or Incomplete Addresses

Please double-check your shipping address before placing an order. We are not responsible for packages that are:

  • Undeliverable due to incorrect addresses

  • Delayed or returned due to missing information

Reshipping due to incorrect addresses may incur additional fees.

7. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us at bigphatbeard@gmail.com with your order number and a photo (if applicable)

  • We’ll work with you and the courier to resolve the issue as quickly as possible

8. Questions?

We’re here to help! If you have any questions about shipping or your order status:

📧 Email: bigphatbeard@gmail.com